How to Buy
How to Buy from Chronos Prime
Shopping with us is simple and secure. Follow these easy steps to place your order:
Step 1 – Browse Our Products
Explore Categories: Use our menu to browse Tech & Electronics, Health & Beauty, Home & Office, Samartwatches & co., Headphones, Travel & Lifestyle and much more.
Search: Use the search bar to find specific products
Filter: Sort by price, popularity, or newest arrivals
Product Details: Click on any product to see full descriptions, images, and specifications
Step 2 – Add to Cart
Select Options: Choose size, colour, or quantity if applicable
Add to Cart: Click the "Add to Cart" button
Continue Shopping: Keep browsing or proceed to checkout
View Cart: Review your items anytime by clicking the cart icon
Step 3 – Secure Checkout
Review Your Order: Check product details, quantities, and prices
Shipping Address: Verify your delivery details
Shipping Method: Select standard or express delivery
Payment Options:
We accept multiple secure payment methods:
• Credit/Debit Cards: Visa, Mastercard, American Express
• Digital Wallets: PayPal, Apple Pay, Google Pay, Shop Pay
• Buy Now, Pay Later: Afterpay (coming soon)
Enter Information:
Shipping Address: Where you want your order delivered
Billing Address: For payment verification
Contact Details: Email and phone number for order updates
Step 4 – Order Confirmation
Confirmation Email: You'll receive an order confirmation immediately
Order Number: Keep this for tracking and support
Processing Time: Orders are processed within 1–2 business days
Step 5 – Shipping & Tracking
Shipping Notification: You'll receive an email when your order ships
Tracking Information: Track your package with the provided tracking number
Delivery: Expect delivery in 7–21 business days, depending on location
Payment Security
Your payment information is completely secure:
• SSL Encryption: All data is encrypted during transmission
• PCI Compliance: We meet the highest security standards
• No Storage: We don't store your payment details
• Fraud Protection: Advanced fraud detection systems
Order Support
Need help with your order?
Before Ordering:
• Check product descriptions and specifications
• Review our shipping policy
• Contact us with any questions
After Ordering:
• Check your email for confirmation and tracking
• Contact us for order modifications (within 24 hours)
• Report any delivery issues within 7 days
Mobile Shopping
Shop on the go:
• Mobile Optimised: Our website works perfectly on phones and tablets
• Fast Checkout: Quick and easy mobile checkout process
• Apple Pay / Google Pay: One-touch payment on mobile devices
Customer Account (Optional)
Create an account to:
• Save Addresses: Store shipping and billing information
• Order History: View past orders and reorder easily
• Faster Checkout: Skip entering details every time
• Exclusive Offers: Receive special promotions and updates
Need Help?
Contact Us:
Email: support@chronos-prime.com
Hours: Monday to Friday, 9 am to 5 pm (NZST)
Response Time: Within 24 hours
Self-Service:
• Check our FAQ page for common questions
• Review our shipping and return policies
• Use the search function to find specific information
Ready to start shopping? Browse our collections and discover premium products at great prices.